Terms & Conditions

Track My Tot's Privacy Policy

Welcome to Track My Tots!

At Track My Tots, your privacy is a top priority. We are committed to maintaining the trust and confidence of every user who engages with our app. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. By downloading, accessing, or using the Track My Tots mobile application (the “App”), you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this Privacy Policy, we kindly ask that you refrain from using the App. We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you have any questions or concerns, please don’t hesitate to reach out to us at [trackmytots1@gmail.com]

Please note: We do not store any live location data from the driver’s phone. The location is used solely in real-time to track the vehicle and is not saved on our servers.

Information We Collect:

We collect the following types of information to provide and improve our services:

Personal Information: Name, email address, phone number, and other contact details provided during registration.

Driver Information: Driving experience, certifications, and background checks for driver verification.

Device Information: Device type, operating system, hardware specifications, and unique device identifiers.

Location Data: GPS data for real-time location tracking of the van or bus.

How We Use Your Information:

We use the information we collect for the following purposes:

Service Provision: To provide and maintain the app’s functionality, including tracking the drivers phone showing vehicle's journey and providing notifications.

Driver Verification: To ensure the trust and safety of drivers by verifying their credentials and background.

Personalization: To personalize your experience and improve the app’s features.

Communication: To send you important updates, notifications, and support messages.

Security and Data Retention:

The information you provide to us is securely transferred to and stored in our protected database and servers. Users have the ability to create, update, and delete their profiles at any time through the Track My Tots app.

At Track My Tots, we take strong measures to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, or damage. We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. If you create a password to access certain features of the Track My Tots app, you are responsible for keeping it confidential. For your security, we strongly recommend that you do not share your password with anyone.Our app uses GPS technology to track the location of the driver's phone to provide accurate tracking of the route, ride status, and (estimated arrival time). While we implement strong security measures to protect your data, please be aware that transmitting information over the internet is never completely secure. Although we do our best to safeguard your personal information, we cannot guarantee the security of data transmitted to the Track My Tots app or website—any transmission is at your own risk. Once we receive your information, we apply strict procedures and advanced security features to help prevent unauthorized access.

Liability:

Our app assumes liability only for the matters outlined in this section. The app exclusively tracks the Driver's phone and showcases vehicle journey and real-time tracking exclusively within this scope.

Miscellaneous:

If any provision of this Privacy Policy is found to be invalid, the remaining provisions will remain in effect.

This Privacy Policy constitutes the entire agreement between you and Track My Tots regarding your personal information.

User Rights and Choices:

Access and Correction: You may access and update your personal information through the app’s settings.

Consent: You will be prompted for explicit consent before we collect any personal information. You can withdraw your consent at any time.

Tracking: You can enable or disable GPS tracking in the app settings, but certain features may be limited if tracking is disabled.

Changes to This Privacy Policy:

We may revise this Privacy Policy from time to time to reflect updates in our practices, technology, legal requirements, or for other operational reasons. We encourage you to review this Policy periodically to stay informed about how we continue to protect your personal information and enhance your experience with Track My Tots. Your continued use of the App after any changes are made will signify your acceptance of those updates.